If your property has suffered damage and you need to claim on your insurance, our team of experts is on hand to plan, coordinate and manage all the resources required to reinstate your home or business premises to the high quality you expect with the least possible stress.

CONTACT US

Fill in the form below to get in touch. Let us know your situation and we'll let you know how we can help.

PLAN

One of our experienced surveyors will visit your property to assess your requirements and draw up a comprehensive specification of repair works for you or your insurance company to review and approve.

COORdinATE

We will identify all the necessary skills and trades required for your project, source materials and labour from the most suitable contractors on our panel of fully vetted suppliers and organise the work flow once we are instructed to proceed.

MANAGE

We will oversee your project to ensure all work is carried out in accordance with the agreed schedule and relevant legislation, perform site visits when necessary, provide you with regular updates and remain your primary point of contact throughout.

Water damage is one of the most problematic and stressful defects that can occur in residential and commercial buildings. Our professional leak detection and drying teams are on hand to helping minimise the impact of water damage on property.

Using specialist water damage equipment and techniques, from thermal imaging, chemicals testing, ultrasound, and moisture measuring to dehumidifiers and desiccant driers, our engineers will investigate damp, identify the cause of any leaks and the extent of the resulting damage, repair the source of the problem and report upon findings. In addition, we will ascertain if there is any potential of hidden secondary damage in the form of mould spores, dry rot, structural cracking or fire risk and carry out the necessary work to avoid this occurring.

We also offer full water damage repair and water damage restoration services.

Our engineers have helped thousands of customers recover from flood damage, using a combination of experience, state-of-the-art cleaning and drying technology, empathy and commitment to ensure that those affected are able to return their properties in no time.

No flood damage job is too big for our technicians, and our solutions are tailored to meet the needs of any situation so you’ll never pay more than you have to for unnecessary services. Whether it’s a commercial building devastated by river overflow or a simple bathroom flooded by a dripping tap, our focus is to get businesses back up and running and families back in their homes.

We use advanced water removal and target drying techniques to return a property to its former state as quickly and efficiently as possible. All water damage restoration work is fully documented to validate the professional drying process, and all work is carried out in accordance with industry best practice as defined within the British Standard PAS 64 professional water damage mitigation and initial restoration of properties guidelines.

We also offer full flood damage repair and flood damage restoration services.

Fire damage can be especially devastating to a residential or commercial property and the subsequent restoration required can be extremely complex. A property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts.

The first 24 to 48 hours after fire damage are the “golden hours” of recovery. An effective emergency response that quickly stabilises the facility are paramount to minimise the impact of the fire damage on property as much as possible. The acidic soot and smoke damage that is often produced when fires are extinguished accelerates the deterioration and corrosion of building components and vital assets. To compound the problem, fires are most frequently extinguished with dry chemicals or water. 

Our highly trained technicians aim to be on site within 24 hours when called out to a fire damage site. They have all the necessary skills and equipment required to clean the site, neutralise and deodorise toxic smoke odours and undertake water restoration work as quickly as possible after the fire damage first occurs. In addition to cleaning the building itself, our technicians can evaluate and, where possible, restore contents and deep-clean soot from upholstery and carpets.

We also offer full fire damage repair and fire damage restoration services.

Our fire damage services:

• Soot removal

• Smoke odour removal

• Cleaning and decontamination of all smoke-affected areas and items

• Carpet and upholstery cleaning using the latest technology and safe products

• Contents cleaning

• Laundry service

• Furniture repairs and restoration

• Controlled waste disposal

• Electrical safety testing and repairs

• Asbestos testing and removal

• Contents removal and storage

• Residential fire damage repair and restoration

• Commercial fire damage repair and restoration

• Fire damage insurance claim reports

• Restoration cleaning insurance claim reports

• Drying and mould treatmentinsurance claim reports

Storm damage to residential and commercial property can often occur during periods of violent winds, a torrential downpour, hail stones or heavy snow and freezing temperatures.

Mother Nature's powerful weather patterns most commonly leave behind substantial storm damage to roofs caused by slipped tiles, twisted lead flashing and fallen trees. When roofs or windows are affected, a building and its contents can be left exposed and vulnerable to secondary damage such as water damage and mildew.

Our experienced storm damage restoration teams are on hand to undertake the work required to ensure your property’s safety and prevent further damage without delay. In addition to weatherproofing, tree removal, structural supporting and boarding up, they are fully equipped to provide temporary power and heating if necessary too.

We also offer full storm damage repair and storm damage restoration services.

Our storm damage services:

• Tree and debris removal

• Boarding up of doors and windows

• Weatherproofing

• Temporary power and heating

• Carpet and upholstery cleaning using the latest technology

• Contents cleaning

• Professional drying

• Mould treatment

• Contents removal and storage

• Residential storm damage repair and restoration

• Commercial storm damage repair and restoration

• Storm damage insurance claim reports

• Drying and mould treatment insurance claim reports

Subsidence most commonly occurs when clay soil under the foundations dries up and shrinks, frequently due to moisture extraction by the roots of nearby trees. This type of subsidence typically occurs in the summer following hot, dry weather. The second most common cause is a leakage from underground pipes washing away or softening the soil beneath the foundations. Another less common form of ground movement is heave, which occurs when the ground swells – often due to increased moisture levels in clay soil after the removal of trees. 

In many cases, subsidence damage can be repaired relatively easily and effectively without foundation work. This is usually the case when the underlying cause has been resolved, for example by removing a tree or repairing a leaking pipe. It is only in a small number of cases when the cause cannot be removed or resolved that foundation work becomes necessary.

Typical signs of damage caused by subsidence include cracks in walls and ceilings that spread diagonally, door and window frames becoming wider at the top than the bottom and bowed walls. Our specialist subsidence surveyors can assess the structural soundness of a property suffering from subsidence to determine the most appropriate work required to strengthen the property, if needed, and repair damaged brickwork and concrete.

Our dedicated teams are well experienced in repairing cracked or misaligned drains, removing or pruning problematic trees and roots, and underpinning to prevent further subsidence problems.

We also offer full subsidence damage repair and subsidence damage restoration services.

Our primary focus is insurance repair work, but our reputation for quality and care means that we are often asked to assist with private work too. We will always consider private work when combined with insurance repairs, and we may consider standalone medium-to-large scale refurbishments depending on our teams' availability at the time. For more information, please contact us.