We believe no one can provide a better property insurance repair service than us, but don’t just take our word for it… Read these testimonials from some of the hundreds of happy customers we’ve helped:

I just wanted to say a big thank you to you all for all the hard work that the team have put in to support the project on our house. It has been a pleasure working with you all and your team. Everyone has been incredibly kind, thoughtful, and respectful throughout our interactions. Having nice people around has truly made a positive impact in both our house and personal circumstances, which as you know have been deeply upsetting and challenging for us. Taulant, Mirrie and Alfie have been very respectful and considerate whilst carrying out the work. They have respectfully listened to our asks and responded kindly and patiently.
— G Martin, March 2024
Very good communication, quick to respond, respectful and friendly.
— P Mennell, February 2024
I am delighted I went with Sarrani and would definitely recommend - they take all stress from you and their work is immaculate. Work was carried out to a very high standard and the site was always left very tidy. I am pleased with all aspects of the works carried out. Particular mention to project manager Amy!
— L Martin, November 2023
Excellent all round and with particular mention to Jason. Very happy - would use again.
— P Ellis, October 2023
Overall very pleased with both management and site staff. Quality of work - 5 stars!
— S Verma, September 2023
Thank you for the 5-star quality of work, service and management with particular mention to Bill!
— Mr & Mrs Moore, September 2023
Excellent management team - great communication and understanding of needs. They checked in with me plenty of times before and during the works. The site staff were fabulous and work was fantastic - would definitely recommend!
— G Devonish, May 2023
All work was done to a very high standard and everyone was very professional - 5 out of 5.
— A Walsh, April 2023
Site staff were brilliant - hard working and helpful. The standard of work was very high and they always cleaned up each day.

Very happy with management staff as well - excellent on all aspects.
— G Charlick, March 2023
Overall 5 out of 5 for Sarrani - they were great.
— L Jones, March 2023
Management staff were helpful and accessible with particular mention to Jason and Antoinette. Very pleased with the quality of work .
— M Miller, March 2023
Very happy with the quality of work and 5 out of 5 all round.
— A Woolf, February 2023
Full 5 stars for all parts of the project
— G Bach, February 2023
Professional, responsive and diligent project management. First-class workmanship.
— S Stephanou, January 2023
I’m extremely happy with the professional work done and that the project was completed sooner than expected. Site staff gave 110%. Excellent communication by everyone throughout the project.
— J Ashby, November 2022
5 out of 5 for every element.
— R Townley, September 2022

Excellent staff both on site and in the office. Five stars for quality of work and overall result.
— R Pardoe, July 2022

Kept me informed with regular updates. Very pleased with final result
— L Jillians, March 2022

Thank you so much for a fantastic job
— Mr Kellam, November 2021

Excellent. Friendly. Tidy. Highly Recommended!
— Ms Ashton, September 2021

First of all I wanted to thank you both for your commitment in doing the utmost possible to have made this lengthy project a success. Thank you for your continuous efforts and professionalism throughout this time! The house looks now almost as new and I am really happy we got there in the end…thank you from the bottom of my heart!
— Mr Siegfried, July 2021

It’s been great to have two people working on my case who have the technical knowledge of the works/insurance process, as well as the ability to communicate this to me and be so personable and reliable.

I wanted to let you know that Sarrani has made the whole process a lot easier and less stressful than it could have been and I am very grateful!
— Ms Nichols, May 2021

Sarrani has made my family and I very happy, stress-free and confident in the work carried out. The builder has demonstrated perfection and good quality of work. He is very polite, understanding and trustworthy. I would recommend this company and builder to everyone....the best company and builder ever known!
— Miss Swaby, Feb 2021

The team at Sarrani were very professional and efficient. We had a leak in our bathroom that needed repairing and involved taking up tiles and reinstalling electrical underfloor heating as well as fixing the plumbing issues. They were able to organise all the different tradesmen required and they handled everything with the insurers keeping us well informed along the way. Highly recommended
— Mr Saunders, Feb 2021

I have never used a claims specialist before but I’m certainly glad I did. Following a leak in my kitchen, Sarrani ltd took away all the stress of having to deal with my insurance company directly and kept me updated throughout step of the process. I was very happy with the settlement they achieved and with the contractors they recommended to carry out the work. The work was finished to a very high standard with any disruption kept to a minimum, which was particularly impressive due to covid. In summary, I really can’t recommend Rachel and her team enough
— Mr Howe, November 2020

The work carried out was excellent and on time. I meant to thank Rachel Stockley of Sarrani Ltd personally because the estimate of works for my small job was very in-depth and left nothing to the imagination or interpretation and was a far superior estimate than the other two. It also led to interesting read!! The cost was a little more than the others but well worth it as it gave peace of mind and showed expertise in itemising which gave understanding to what was to be carried out. Great Job.
— Mrs Langton, October 2020

I had this daunting task of repairing my house following a water leak which partially collapsed a larve and plaster ceiling, damaged another and ruined a new floor. On top of that my insurers made it as difficult as the could. A phone call to Rachel and Kerry at Sarrani and the problem was sorted, they managed all the correspondence with my insurers, the loss adjusters and then their builders who were magnificent, very tidy, polite and professional. I can thoroughly recommend Sarrani to handle your insurance claims for you
— Mr Rush, July 2020

Rachel and her team were just fantastic. They were so good at pushing on with it all in the face of Insurance adversity! Not to mention COVID-19 set backs to boot. Their professionalism, common sense and patience are exemplary. Thank you so much. We now have a wonderful new bathroom, the quality of which far exceeds our expectations and is a real pleasure to use. We could not recommend more highly. Look no further!
— Ms Browne, June 2020

Sarrani were prompt, efficient and helpful at every stage of the process and managed to complete everything during lockdown. I still haven’t been able to visit the flat, but the photos look great. I would certainly use Sarrani again and would happily recommend them to others.
— Mr D, May 2020

One of the most professional and high quality contractors I’ve used. High standard and very helpful people who are minimum trouble to have around.
— Mr Atkinson, February 2020

Sarrani expertly guided us through an insurance claim after water damage to our flat. They provided a comprehensive onsite visit and detailed quote to satisfy the insurer. They sourced an excellent builder and were on time and to budget with everything. The finished job was to a high standard and we are very pleased with the outcome. We can highly recommend Rachel and her team at Sarrani
— Mr N, Feb 2020

Fantastic support system from a team that cared and were efficient in what they do in helping insurance claims and carrying out the work needed. Timely always
— Ms O, Jan 2020

Sarrani have been very helpful - and I very much appreciate the relationship we had.
I was very happy with how you helped me through this long process. I was very much aware of how much work you personally put in to this project and I am extremely grateful. I don’t think we would have achieved this kitchen (which I am delighted with) without all your hard work and input.
— Mrs F, Dec 2019

Please know that you have brought so much happiness into my life. Every day and many times a day, since I work at home, I see this little island of beautiful home, in the middle of our messy flat. It gives hope for the next stage - it really is possible to have beautiful results at the end of refurbishment.
— Ms P, October 2019

I would wholeheartedly recommend Sarrani to anyone who finds themselves in the unfortunate position of having a claim involving insurance companies… I now have my lovely home back, and we are so very, very pleased that we were fortunate enough to be introduced to the experts at Sarrani.

The work was done with great diligence, price and care. The whole team was flexible throughout and ensured the work done was as if they were doing their own homes. Their input to improve certain aspects was fantastic. The back-up support and understanding was to be saluted also. I wish that all insurance work was carried out to these standards and without stress.

5/5 for everything! Your project managers are an asset to the firm.
— Mr R, April 2019

Thanks for all your help during this time and also to the builders for all their hard work. We are very pleased with the outcome
— Ms K, March 2019

Thank you for your assistance with our claim. We found you and your staff: 

-  Helpful and transparent with your telephone calls and email communications.
-  We were appreciative of your prompt and patient replies to our ongoing questions during the negation period.
-  The promise you made at the beginning; to take the strain away from this stressful situation, whilst working on our behalf was definitely adhered to.
-  Your staff were always very polite and reassuring whilst the negotiations were taking place to get a fair deal for our claim and after; And after arranging for the work to take place according to our wishes (preferring not to move out), with efficient, punctual reliable workmen who completed within the time frame. 

If a person / family has the sort of insurance situation we had, we would recommend your company to take away the stress and to expedite matters.

All completed and signed off. I’m a very happy customer. Can’t praise you guys enough.

Yesterday, the building (decoration) works in the seminar room were completed (the kitchen works were finished several weeks ago). Sarrani are an excellent company…..rarely have I come across a building contractor so professional, with such high quality workmanship and that also shows up on time! I have been hugely impressed with them, and we are very grateful that we were recommended them in the first place!
— Mr L, March 2018

The work was done with great diligence, price and care. The whole team was flexible throughout and ensured the work done was as if they were doing their own homes. Their input to improve certain aspects was fantastic. The back-up support and understanding was to be saluted also. I wish that all insurance work was carried out to these standards and without stress. Full reinstatement of a 2-bed flat after a burst pipe that flooded the entire property

The contractors were polite, efficient, and professional. We talked over the refurbishment, and the true artisan carpenters, builders and decorators were extremely constructive with their suggestions, one felt that these people took old fashioned pride in their workmanship, it shows
— Mr F, June 2017