Insurance

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Insurance claim grumbles and how to bypass them

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Insurance claim grumbles and how to bypass them

Buildings insurance claims can be complex, but some insurers are falling short of property owners’ expectations.  

Analysis by consumer group Which? has revealed that buildings insurance generates the most complaints in the sector. Compared to last year, gripes have risen by 42 per cent, and 35 per cent of cases handed to the Financial Ombudsman Service ruled in favour of the policyholder.

The cause of complaints can vary, but here’s our list of the top five grumbles and how to take the stress out of the claims process.

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Guarding against home insurance fraud

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Guarding against home insurance fraud

Insurance fraud adds, on average, £50 to the annual insurance bill for every UK policyholder, according to the Association of British Insurers (ABI). In fact, ABI figures show that in 2016, insurers detected 125,000 dishonest insurance claims valued at £1.3 billion. Of these, bogus or exaggerated home insurance claims make up the largest proportion of frauds.
 

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Storm damage: what you need to know

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Storm damage: what you need to know

Autumn and winter weather often means storms, which can cause havoc to your property. Already this autumn we’ve seen Storms Aileen and Brian affect large parts of the UK. In this blog, we explore the impact of storm damage on your property and how you can best protect yourself.

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Repairing a property following fire damage

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Repairing a property following fire damage

Fire damage is devastating and perhaps the worst kind of damage you can suffer to your residential or commercial property. Repairs can be complicated, time-consuming and costly. Yet fire damage is quite common – it’s the fifth most common type of insurance claim, according to Aviva. If you’ve suffered fire damage, help and recovery are just a phone call away.

What is a loss assessor – and why do I need to know?

What is a loss assessor – and why do I need to know?

Did you know that you can appoint a loss assessor when you need to make an insurance claim, to help you get everything you’re entitled to? At Sarrani, we regularly work alongside a loss assessor, Steve Lazarus of The Claims Desk, who works on behalf of our clients to ensure a fair settlement in the event of an insurance claim. We spoke to Steve, who explained the difference between loss assessors and loss adjusters.

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Insuring your property against fire damage

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Insuring your property against fire damage

Fire damage is one of the most common insurance policy claims in the UK, with fires in domestic homes and business premises occurring frequently. Government statistics show that the fire and rescue services attended around 162,000 fires in England during 2015/16.

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Drying out after flood damage

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Drying out after flood damage

Hurricane season is upon us and Storms Harvey, Irma and Maria have already caused mass devastation in the Caribbean and US. In the UK alone, 1 in 6 households is at risk of serious flooding, according to the National Flood Forum. If you have been affected by a flood, help and recovery are just a phone call away.